Frequently Asked Questions
Simple click on the question to reveal the answer. If your question is not answered here then please contact us.
We supply sim free, used and refurbished handsets along with mobile phone accessories.
Mobile Distribution Solutions Ltd has been successfully trading since May 1st 2009 and as a UK based company all our details along with our official recorded accounts can be verified on www.companieshouse.gov.uk . We are also VAT & EORI registered with HMRC www.hmrc.gov.uk . We do suggest all potential customers’ complete thorough due diligence of any potential supplier to ensure legitimacy.
We accept payment via Telegraphic Transfer and BACS only. We do not accept any other method of payment for wholesale transactions.
Yes. We welcome enquiries from large corporate bodies or local authorities based within the UK and aim to accommodate your business whenever possible.
No is the simple answer. At MDS we aim to offer our services to both companies & individuals alike. However should you require single handset orders please visit our recommended eBay company for a range of current offers via this LINK
Yes we welcome export inquiries however we wont ship to countries deemed to be high risk
Delivery timescale is based on a number of factors including stock location & order size; we do however aim to ensure delivery within 2-5 working days.
Yes. We offer our customers the opportunity to contact our sales team direct via WhatsApp messenger. Please add +44 (0) 7922 101 112 to your WhatsApp phonebook to be able to chat to our sales team.
Due to current risk assessment protocol and our own insurance requirements we no longer accept collections from our premises.
Yes. We only supply genuine original handsets from all the leading manufacturers.
Yes. We operate a minimum order quantity (MOQ) of 10 units per model. However certain stock may carry different minimum order levels
Yes. However we will only drop-ship to our minimum order requirements (as detailed above). Should you require single unit orders please visit our recommended eBay company for a range of current offers via this LINK
No. We are a wholesale mobile phone supplier and as such do not supply single units or samples. We do however recommend the following eBay company retailmobilephones who have a range of current offers aimed at retail customers. You can visit by clicking this LINK
Yes. All new handsets provided by Mobile Distribution Solutions are complete with full manufacturers guarantee/warranty. All our used handsets come complete with a 6 months warranty.
You can request a copy of our price lists by completing the “request a price list form” shown on various pages of this website. Please do not call to request a copy of our price lists.