Frequently Asked Questions

Simple click on the question to reveal the answer. If your question is not answered here then please contact us.

What products do Mobile Distribution Solutions supply?

We supply sim free, used and refurbished handsets along with mobile phone accessories.

How do I know your company is legitimate?

Mobile Distribution Solutions Ltd has been successfully trading since May 1st 2009 and as a UK based company all our details along with our official recorded accounts can be verified on www.companieshouse.gov.uk . We are also VAT & EORI registered with HMRC www.hmrc.gov.uk . We do suggest all potential customers’ complete thorough due diligence of any potential supplier to ensure legitimacy.

What methods of payment do you accept for wholesale transactions?

We accept payment via Telegraphic Transfer and BACS only. We do not accept any other method of payment for wholesale transactions.

Do you offer credit facilities?

Yes. We welcome enquiries from large corporate bodies or local authorities based within the UK and aim to accommodate your business whenever possible.

Do I have to operate a business to buy from Mobile Distribution Solutions?

No. We no aim to offer our services to both companies & individuals alike. We also have an ebay shop with a range of current offers aimed at retail and drop-shipping customers. You can visit us at www.ebay.co.uk/usr/mobiledistributionsolutions

Do you export to customers outside of the UK?

Yes we welcome export inquiries however we wont ship to countries deemed to be high risk.

How long does delivery usually take?

Delivery timescale is based on a number of factors including stock location & order size; we do however aim to ensure delivery within 2-5 working days.

Can I collect from your premises?

Due to current risk assessment protocol and our own insurance requirements we no longer accept collections from our premises.

Do you supply original mobile phones?

Yes. We only supply genuine original handsets from all the leading manufacturers.

Do you have a minimum order?

Yes. We operate a minimum order quantity (MOQ) of 25 units per model for high end and 100 units per model for low end mobile handsets. However certain stock may carry different minimum order levels.

Do you offer a drop-shipping service?

Yes. However we will only drop-ship to our minimum order requirements (as detailed above). Should you require single unit orders please visit our recommended eBay company for a range of current offers via this LINK

Do you supply single units or samples?

No. We are a wholesale mobile phone supplier and as such do not supply single units or samples. We do however recommend the following eBay company retailmobilephones who have a range of current offers aimed at retail customers. You can visit by clicking this LINK

Do your handsets come complete with warranty?

Yes. All new handsets provided by Mobile Distribution Solutions are complete with full manufacturers guarantee/warranty. All our used handsets come complete with a 90 day warranty period.

How can I receive a copy of your price list?

You can request a copy of our price lists by completing the “request a price list form” shown on various pages of this website. Please do not call to request a copy of our price lists.

Do you have a special offer mailing list?

Yes. We offer our customers the opportunity to follow our special offers via twitter. Please follow us www.twitter.com/mdsltduk or alternatively request to be added to our email mailing list.